Mastercard reviews

4.1

82% would recommend to a friend

(7,721 total reviews)
avatar

Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,721 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Aug 28, 2023

Depends what you want?

Recommend
CEO approval
Business Outlook

Pros

Good base salary Great WLB Great insurance, education allowances and such benefits

Cons

Terrible culture, the political carry on is ridiculous Really bad middle management and lots of people hanging around No clear direction or motivation to try hard No idea how to sell in general Too many layers of hierarchy and too many internal disputes Poor tech, poor acquisition integration and overall, poor product management Collaboration is non-existent across the entire company

1.0
Mar 7, 2023
Recommend
CEO approval
Business Outlook

Pros

On site gym in the building.

Cons

1. Long hours with little reward 2. Management does not have much technical depth 3. Passive aggressive culture

3.0
Feb 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Strong external ethos and messaging. Legacy business is still going strong despite its uncertain future. Great people across the company, great colleagues and culture at the working (doing) levels.

Cons

Leadership (especially product) are blissfully unaware of what’s coming in payments and the threats the company will face. Leadership group blinded by the success of the cards business and despite the external ambitious investor narrative of expanding into payments, the company has no clear strategy. The company is operated in powerful little silos with no collaboration across the senior leadership teams. CEO operates within a protected little cohort of card people who are likely to have retired by the time reality hits. E quotient is lacking severely in several key leaders. The higher up you go the less collaborative it gets. Not a great example for others. Finance/CFO runs the company. Not very many things are long term. Always about the next quarter. Leadership team/finance not held accountable for decisions they helped make if they go wrong. Blame is quickly passed on. No room for failure or leaning from it.

Viewing 265 - 267 of 7,721 Reviews

Glassdoor has 9,412 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.