Mastercard reviews

4.1

82% would recommend to a friend

(7,713 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,713 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Feb 22, 2020

Slow-paced and hierachical

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Mastercard is a very wealthy company, which means that it is very hard to get fired. It has good benefits for those looking for a quiet life. And it's definitely possible to have a good work life balance. Nice office location (although often short on desks)

Cons

The downside of the company's wealth, is high levels of complacency, and reward for playing politics, keeping your head down rather than delivering value. Despite outward PR on diversity, there is an astounding lack of gender diversity in senior roles, openly condescending tones taken when speaking to females in some parts of the business, and moaning about women being hired ahead of men (despite in many areas the senior leadership teams being 90% male). Whilst there are some very clever individuals in this business with deep knowledge of payments, because the company is so insular there is little understanding of the world outside, and people are shuffled around internally with no consideration as to whether they have the skills for the role they are moved to, which results in a lot of inefficiency and inability to deliver high quality products in a world that is changing.

1.0
Jan 2, 2020
Recommend
CEO approval
Business Outlook

Pros

A canteen, good perks and pension

Cons

I worked at the Rickmansworth office for Vocalink. It's so unorganised and most people get promoted because they have been in the company a while rather than on there skills. There seems to be a strong drive to recruit lots of people to engineering however it's not been thought out well. Hardly any females in tech it's shocking. The company is so backward it's been going but to the 1980s. Working from home in frowned upon. There is a large community in engineering who don't even speak English. If you don't speak Hindi then it's a big problem. As for agile the only methodology that exists in this place is waterfall. It's surprising anything gets shipped into production based on the way the company operate.

3.0
Oct 10, 2019

Poor leadership

Recommend
CEO approval
Business Outlook

Pros

great benefits (tuition, conference, community volunteering days), good bonus structure, very friendly people including management, good work life balance, good location, is somewhere you can settle in and climb the career ladder if that is your goal

Cons

inexperience management and title inflation, managers don't attend management training (not even newly promoted managers with no prior management experience), no real mentorship program in place to mentor people into their next role, general lack of people taking responsibility or being proactive when problems are found, lots of talk no action, agile methodologies not followed (individual products do not have product owners and so there is no product owner assigned to each dev team as you would expect), very frustrating place to work if producing a high quality product or following proper process is important to you.

Viewing 187 - 189 of 7,713 Reviews

Glassdoor has 9,402 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.