Mastercard reviews

4.1

82% would recommend to a friend

(7,713 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,713 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Aug 4, 2021

No so great anymore...

Recommend
CEO approval
Business Outlook

Pros

- Recognized brand - Excellent 401k match - A lot of very capable "rank and file" employees in US/EU

Cons

- Comp experience will vary - if a manager feels "they didn't make so much" as your level , even if they had significantly less experience at that point - you won't get your target - Bonuses have been "restructured" lately - company performance no longer "guarantees" your bonus as it did in the past; managers use ratings (grading you below performance) to reduce bonus payouts and "save" - Promotions are very political - if you start your career at MA and manage not to quit - you will likely have a network that will help you get promoted. Recent "restructuring" greatly reduced ability to move up/get promoteed. - A lot of very "junior" (by experience) senior managers (VP and above) who are threatened by knowledgeable people on their teams and "bury" them, cutting off access to senior leaders to present ideas. The opposite of the leadership behaviors the company touts. - Company can't decide what it wants to be when it grows up - the "core" business is incredibly profitable - underpinned by old technology. "Multi-rail" strategy comes down to trying to play in every flow, sometime encroaching on "customer" turf. Does not transfer for every "rail", and profitability is hugely different. - VP and above often assume that saying "make it so" is sufficient - irrespective of technical, commercial, and legal challenges. Frequent changes in priorities/direction are assumed to be non-disruptive; timelines are frequently made up from customer "asks" rather than reality - with recent reorgs, a lot of "empire building" - shared service teams within technology insisting on providing "infrastructure" solutions, but failing to deliver, impacting all dependent teams, who are then viewed negatively by their management. - "Diversity and inclusion" efforts creating rifts and problems where there were none - company was always very inclusive - now going too far.

2.0
Jul 29, 2020
Recommend
CEO approval
Business Outlook

Pros

There's a great 401k policy - but upper management loves to ignore other problems by constantly pushing how great the 401k policy is.

Cons

APT, a company Mastercard acquired, was a great place to work but Mastercard has killed the company culture that APT used to have. Despite claiming to be a technology company, Mastercard has slashed salaries for new technology campus hires by 15%, cut the many office perks we used to have, and instituted tons of bureaucracy for nearly every basic process. Software engineers are not valued and the organization as a whole has a culture of outsourcing development, even for business critical projects. Many of the top engineers have already left for greener pastures. I would not recommend Mastercard Data & Services as a good place to work for new campus hires.

Viewing 184 - 186 of 7,713 Reviews

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