Mastercard reviews

4.1

82% would recommend to a friend

(7,713 total reviews)
avatar

Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,713 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Oct 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Some talented people, but they’re overshadowed by the negative environment. Decent office infrastructure and work-life balance if you're lucky to be in the “favored” group.

Cons

Low Salary: Compensation is far below market standards, especially given the work expectations. Don’t expect to be rewarded for your hard work or experience. Toxic Management: The management is biased and unprofessional. Promotions and opportunities are not based on merit but on personal favorites of the manager. You’ll constantly feel undervalued unless you're part of their inner circle. Lack of Leadership: The manager lacks basic leadership qualities, often shouting at employees and showing a total disregard for their input or experience. Decisions are made impulsively, with zero transparency or logic. Bad Team Environment: The team dynamic is demoralizing. Rather than collaboration, you’ll find cliques and constant exclusion if you're not in favor. Innovation or good ideas are usually dismissed unless they come from those in the manager’s good graces. False Promises: They dangle fake promises of promotions or better roles, but it’s all lip service. Even when you meet their goals, they’ll find a way to undermine or block your progress.

3.0
Aug 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Strong network of partners we can continue to draw on for revenue

Cons

3% Global layoffs announced by Q3 2024 after two prior rounds of layoffs in Q1 2024 already. The culture of Mastercard has been eroded since Ajay left. Michael and his leadership team only focus on Wall St opinion and are not concerned with the impact to the employee. Never seen such a cultural drop in such a short space of time.

2.0
Jul 15, 2024

RTO mandates

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great people, Generous pension,

Cons

Forced return to office (2-3 days) with no respect for how teams work or where offices are located. Disguised as collaboration forgetting that we are global company that work with people all over the world. So in essence forced into an office to sit on teams.

Viewing 175 - 177 of 7,713 Reviews

Glassdoor has 9,402 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.