Mastercard reviews

4.1

82% would recommend to a friend

(7,713 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,713 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Feb 26, 2014

Watch out for "queen bee" in LAC

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with at the middle management & lower level. People generally excited to go to work in most departments

Cons

"Queen Bee" is a typical example of mobbing and playing political games in the work place, everyone fears for their job in that department. Very unhealthy work place to be in.

1.0
Sep 21, 2025

Great Brand. Terrible Ecosystem

Recommend
CEO approval
Business Outlook

Pros

The logo. The stock price. The ability to tell people at parties, “Yeah, I work for Mastercard,” and watch them assume it’s a cutting-edge, collaborative, high-performing company. (It wasn’t.)

Cons

Where to begin? Mastercard is the poster child for corporate silos where every department is an island and collaboration is more myth than mandate. Want to make an impact (especially in Comms)? Better bring a bullhorn and a selfie stick, because self-promotion is the only currency that matters. Quietly doing great work? No one will notice, especially not the EVPs (Especially in Marketing and Comms) who won’t make eye contact unless you’re one of their chosen ones (loud, shiny, or politically useful). Ageism? Rampant. If you’re over 45, you’re either being quietly pushed out or being told to “refresh your personal brand.” Sexism? Yes, just not the direction you’d expect. Some departments are silently dismissive of men and reward behavior that would raise HR eyebrows elsewhere. Culture-wise, it’s a lot of performative values with little substance. Mastercard loves to say the right things on an HR poster, but the reality is a rigid hierarchy where actual innovation is stifled by layers of approval and ego.

2.0
Aug 13, 2025
Recommend
CEO approval
Business Outlook

Pros

They do have solid 401k and tuition reimbursement benefits

Cons

I am a black woman that worked in the Seattle cybersecurity team and was unfortunate to experience the following 1. Punitive management style with petty nitpicking , ever shifting expectations and poor mentorship and support. 2. Performance reviews were inconsistent and even if you meet specific objectives, they will either cancel meetings or avoid talking about performance measurements 3. Cowardice on the part of leadership. Will miscommunicate and encourage turf wars and pretend you are the one at fault. 4. Will undermine and take credit for your work leaving you to spiral in self doubt and shame 5. Cannot trust what leadership says . recording and writing down information will not help you and HR will back them up. The 6 month trial policy also helps to support this. 6. Be very careful in your written and spoken communication, you would be shocked at their ability to spin untrue narratives. 7. If you are the kind of person that assumes truth is self evident and will prevail. I encourage you to abandon that naivete and seek other opportunities

Viewing 172 - 174 of 7,713 Reviews

Glassdoor has 9,402 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.