Mastercard reviews

4.1

82% would recommend to a friend

(7,703 total reviews)
avatar

Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,703 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Dec 15, 2016
Recommend
CEO approval
Business Outlook

Pros

MC is great at marketing it's name so it is a good stop to add to resume. Very competitive benefits. Good bonus but not appropriate distributed.

Cons

No pay raises!!! That's right, none. They say they are pay for performance, but they are not. Now that the profit sharing and performance bonus are combined into one it will even be less performance based and more the "chosen few" based. They use the Jack Welch evaluation process of ranking employees and only the top few get the bulk of the money and recognition. All others will be within a couple of percentage points when it comes to bonues. Year end rankings are done usually early Oct and then the year end reviews are written to support those rankings even before the employee provides input. They are very big on "smart moves" which is a lateral with no pay raise. They give more weight to self promoting and social justice than actual business productivity and supporting the customer. If you have strong religious beliefs and openly live/support those beliefs you will not have a productive career nor most likely enjoy working there. I would say it's a good entry-level job to get the name cache but is not a healthy place to make a career. Unfortunately it has taken me 15 years to stop be living the hype. The first 5 years they lived up to the hype but it has been down hill as a work environment the last 10 years which corresponds to the IPO and huge headcount/mgt layer increases.

2.0
Aug 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Great facilities, very social, good equipment, encourage collaboration and innovation. Constantly changing technology so there's plenty to learn and play with, but solid ground is hard to find. If you can handle doing everything yourself and managing yourself and your career, you may have a chance.

Cons

It's high school. Cliques, sniping, gossipy. Management is constantly screwing with people. Nothing is good enough. "Oh great job, now I want more" is the prevailing attitude, and if you screw up, you're in the doghouse forever. I'm not racist or sexist, but if you're a white man you have no chance. And, if you are pushing late 50's they will do their best to push you out. Read the reviews, interns love the place, established pros are quite negative. And, if you apply to other positions and your mgr doesn't want to lose you or dislikes you they will give a review of you that would be illegal on the outside. Management is contentious as they all try and scramble to make each other look bad. I was there for 9 years and watched the attitudes of employees decline rapidly. The place will consume your life. And it's really a shame since there is so much potential. They want to be a technology company, but they still act like a little fish.

3.0
May 21, 2016

Leader - Singapore

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Work life balance, OT or not, depends on yourself - excellent optional health benefit extended to full time employees

Cons

- Don't bother to apply for open positions because most of them are already designated for someone to "parachute" in, esp. compatriots, even before it's posted for people to apply. - some sort of restructuring every two years - Do not practise what's preached about rotation. Positions are always given to boot-lickers.

Viewing 115 - 117 of 7,703 Reviews

Glassdoor has 9,390 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.