Mastercard reviews

4.1

82% would recommend to a friend

(7,680 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,680 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
3.0
May 17, 2011
Recommend
CEO approval
Business Outlook

Pros

Golden Handcuffs - e.g., Thou shall be paid more, receive the sorts of bonuses and profit shares that are lied about elsewhere during interviews Many job roles offer diverse approaches and methodologies, or interesting work The company has a printing press in the basement with the now-organic global adoption of plastic and electronic payments in lieu of cash Good reputation and cachet for a resume Generally "nice" people An opportunity for true greatness if the trajectory of the company can be altered to better fit the dynamicism of the future - This place CAN win, but isn't Good Work-Life balance for most roles, especially for the competent Recent words and inklings from senior folks offer glimmers of hope for long-term view beyond the current model

Cons

Golden Handcuffs - e.g., Thou shall find it difficult to duplicate your pay elsewhere even when taking a "Step up" Addiction to core business model (the printing press, see Pros), while serious longer-term threats of disintermediation and displacement exist Senior Management is woefully overrated, and are largely are a collection of Association-era dinosaurs and sclerotic banking vets. MasterCard is still a pasture for the empty suits. Serious lack of effective innovation, and ridiculously poor integration of acquisitions - again, indicative of inability to operate outside of core franchise and processing competencies Legal and overprotective turf warriors prevent any innovation, as does the lack of connection to end-consumers. All of the traditional FI's and payments ecosystem players are losing out to agile and emerging channel players, and MasterCard is behind among that pack t that as a whole are behind. Lacking junior resources; with a top-heavy "upside down pyramid" structure with decade-experienced professionals mired in cubicle city while window offices are occupied by folks with occassional good soundbytes at meetings but little else Fear of Visa. The constant feeling of being Second or Third. An on the balance fear-based culture, with top-down dictums without coherent strategy, and reprisals for contrarianism Over saturation of client-facing roles. Recent actions don't match words of the "Powers That Be"

2.0
May 5, 2011

Started very positively.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Group still retains some talented individuals and they are accessible. Exposure to diverse range of clients in payments industry, Remuneration can be generous. Interaction with MasterCard organization.

Cons

Limited options for career advancement within the group. Slow decision making. Employee satisfaction is low. Speculation that the current organizational strategy will adversely impact quality of deliverables and client satisfaction.

2.0
Apr 14, 2011
Recommend
CEO approval
Business Outlook

Pros

Fulfilling work, terrific clients to work with. The ability to form really good relationships. Satisfaction of offering training to people to upgrade their financial skills. Great teamwork.

Cons

Leadership is strong in many key areas, but lacking in 1 or 2 key areas that may make the difference

Viewing 7627 - 7629 of 7,680 Reviews

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