Mastercard reviews

4.1

82% would recommend to a friend

(7,684 total reviews)
avatar

Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,684 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Jan 24, 2015

I hoped for so much more

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lofty but achievable goals, driven by innovation, working with some of the worlds best technolgists. They will provide what you want and need to be innovative.

Cons

"Not everyone can be successful" they say. Anyone at mastercard has heard this excuse time and time and time again. To be "successful" or above, you have to stab your trusted co-workers in the back and constantly try to one-up the next guy, even if they too are trying to be successful. Favoratism rules - not quality of work. Are you a close friend of a Sr. business leader?...cool. You get ALL the rewards regardless of work output or ideas, or efforts! No worries. Do you have creative and innovative ideas...awesome! Just don't expect to get any credit or a raise or bonus for them because your manager will claim that for himself. You simply can not get ahead without hurting someone else. Its a poor "statistics" based review policy and is so DE-motivating to me over the years that I had to leave. No matter how hard I tried, pushed the envelope, or got involved, follwed the promoted processes, did everything and everything I could think of... i couldnt get ahead. Lastly - TOO many overseas contactors! Don't get me wrong, some of these guys are awesome -- but many (or MOST rather) can't hold their own to save their life, and when they do aquire a skill, they quit and go somewhere else. Complete waste of everyones time and company money. FTE's spend a lot of time covering for their mistakes and fixing what these "Teflon coated contractors" create. Not that we get any credit for it, but FTE's tend to do the work of 4 brain-dead, timeclock driven contractors. FTE's are results driven and most contractors only care about billable hours. Which would you rather have creating your next great product??

1.0
Jan 25, 2023

Hypervigilance City

Recommend
CEO approval
Business Outlook

Pros

401k match is about it

Cons

If you want to have a career at MA, you’re required to be hyper-vigilant in managing your reputation. One, minor mistake often undoes years of strong performance. In most cases, leaders won’t be even directly tell you about the mistake or their shift in perception and just let these people continue working hard with no carrot on the other side. This is true for EVPs and exec leaders too, very few operate at exec levels because they’re too worried about their own perceptions so they’re dwelling on things like expense reports or internal metrics that have no bearings on the business. Good luck to those actually doing the work— and remember, the work barely matters. Your story, compliance and brand are your first job, the actually work is your bonus job.

1.0
Oct 4, 2021
Recommend
CEO approval
Business Outlook

Pros

RRSP and benefits are decent

Cons

Challenging work environment, especially as a female team member. Senior leaders that I work with are extremely rude who openly believe that fear and intimidation is the best way to motivate team members. I am not bothered by the amount of workload but the urgency attached to it, and the bashing and shaming that follows. Never in my long career as a developer I have seen such aggressive and micromanaging senior leaders at director level. Stand-up meetings are worse than a nightmare. I have been losing sleep over these meetings which is adversely affecting my health and personal life. Can't believe this is happening in Canada. Would not recommend Mastercard, Canada to any female employee.

Viewing 58 - 60 of 7,684 Reviews

Glassdoor has 9,367 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.