Mastercard reviews

Thank you for your feedback. I am sorry to hear that you are not happy at APT. First and foremost, we would encourage you to provide this feedback beyond Glassdoor, and to share it directly to your advisor and to the firm. Employee feedback is crucial for ensuring the success of individuals and of the firm. On a personal level, your advisor can work with you on staffing that could be better geared to your preferences and learning opportunities. Through bi-annual firm feedback or our ongoing feedback mechanisms, we welcome your suggestions to improve your experience and to make APT a better place to work. The Business Consultant role that is central to driving ongoing client value. As the frontline of our client relationships, the role does entail user support and password resets. It also includes client thought partnership, cutting edge analysis, and client presentations at various points of project delivery and levels of experience. Realizing that experience is unique across Business Consultants and across teams, if anyone is not receiving the experience they desire, we encourage them to speak to their advisor or HR. Advisors can help identify staffing opportunities that would promote more learning on desired skills. Through projects and training, Business Consultants learn project management, analysis structuring, Excel, or SQL, among other skills. These can be leveraged within APT, and also in business school or in other organizations by our alumni. Outside of the day-to-day, each employee has access to an education budget should they seek additional training while at APT. When it comes to management, APT promotes a culture of internal growth, and as such many of our Engagement Managers are former Business Consultants. While growth opportunities within APT mean that our Engagement Managers have direct experience with ongoing delivery, we understand the importance of strong management and mentorship, and acknowledge that our manager training is never complete. We recently launched a training program for both experienced Business Consultants and newly promoted Engagement Managers, helping with the transition from individual contributor to manager. We also hold offsites for each role, with training sessions focused on management topics such as enabling leadership or project management. Again, we appreciate hearing this and all feedback, and encourage you to share specifics through your advisor or our feedback mechanisms.

We take these concerns very seriously. The culture you describe is counter to the culture at Mastercard. We would appreciate if you can provide additional context and details directly to employee relations in New York.