Mastercard reviews

4.1

82% would recommend to a friend

(7,734 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,734 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Feb 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Compensation and benefits match the market.

Cons

Company culture has deteriorated over recent years, especially since former President and CEO Ajay Banga left. Mastercard has been quietly laying off long-serving staff these past two years. Yet, new roles are being created for friends and family of Board members and senior executives, without these roles being open to staff or the public for a competitive process. Many of them leave when unable to deliver on results after 2-3 years, but the damage continues to be done. Lots of company politics to the extent of being toxic.

4.0
Jan 3, 2024
Recommend
CEO approval
Business Outlook

Pros

My manager is really supports me and guides me without micro managing. Clear deadlines and expectations are set which helps in low stress levels. I was able to even submit two patents and it was due to the encouragement from my manager. Definitely a place where innovation is encouraged and rewarded! Quite flexible with work timing and taking an hour off for personal works as long as work gets done and everyone is informed. Work from elsewhere is also a great option which enables me to travel and work.

Cons

Same rules don't seem to apply to everyone when it comes to coming to office as most my team members who live nearby don't come to office but I live far away and yet I was expected to come. No free parking and it costs $20 per day. Too many meetings to prepare for next quarter and sometimes that project doesn't even take off. I don't like dealing with TPMs, I should only deal with my manager as with TPMs it feels like you have more than one manager.

1.0
Nov 27, 2023
Recommend
CEO approval
Business Outlook

Pros

While the organization's decision-making can be chaotic due to each team leader acting independently, a notable advantage is the competitive salary offered, making it a potentially attractive option for those prioritizing financial compensation.

Cons

I would advise caution before joining this organization due to its problematic governance structure and decision-making processes. The company suffers from a lack of effective oversight, leading to a situation where decisions are frequently made based on the individual whims or self-righteousness of each team leader, rather than on sound, collective reasoning. This creates an environment where decisions often seem arbitrary and not in the best interest of the team or the company as a whole. The absence of a coherent and unified decision-making process not only hampers the efficiency and productivity of the teams but also leads to a sense of frustration and demotivation among employees who feel their voices and concerns are not adequately considered. In essence, the dysfunctional governance within the company fosters a disorganized and sometimes irrational work environment, which is why I find it difficult to recommend working here.

Viewing 337 - 339 of 7,734 Reviews

Glassdoor has 9,425 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.