Mastercard reviews

Most people (especially juniors) are dissatisfied with the company and are looking to leave. Even with a "non-hierarchical" culture, it is apparent they don't care about the junior employees. The institutional knowledge is incredibly weak, especially for Test & Learn. With all the new changes, it is becoming increasingly clear that the Mastercard Way rules seems to apply only to those below a certain level. Promotion cycles have slowed down dramatically, and they provided a BS reason to justify it, and basically told us to suck it up. With no added benefits and increases lower than the inflation rate, people understandably don't see a reason to stay. They claim they have high standards for promotion when in fact most of my current managers don't seem to have those standards themselves. They started to tell us that meeting the progress score only "qualifies you for promotion, and doesn't guarantee it". The management also blamed its junior for expecting to be promoted within a timeframe because "they did not promise that when we joined". The culture is overall deteriorating with nothing to justify it, pay below industry for what the work requires. The management is looking to cut costs anywhere and everywhere, even at the expense of employees. It has also come to my attention that they reduced the cadence of employee surveys, and didn't share the full results of the ones they conducted. They praise themselves for being on the Best Employees list, when if fact MC is ranked #63 while Visa is #49, American Express is #4, and Capital One is #15.

Salary is not in the market, bonus is low, no appreciation, not flexible, no funding lately fo social events, bad snacks and awful coffee in the office, office is not great either (especially compared to other locations), feels like company treats Canada officies badly compared to US