Does Marshalls pay their employees well?

According to anonymously submitted Glassdoor reviews, Marshalls employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Marshalls. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Marshalls?

57% of Marshalls employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Marshalls 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Marshalls?

Sales Associate (1741) , Sales Associate/Cashier (583) , Retail Sales Associate (486) , Cashier (469) , Merchandise Associate (256) , Associate (231) , Store Associate (154) , Coordinator (144) , Assistant Manager (119) , Retail Associate (96) , Merchandise Coordinator (88) , Sales Floor Associate (88) , Customer Experience Coordinator (78) , Front End Cashier (73) , Store Manager (73)

What are the pros of working at Marshalls according to real employee reviews?

"flexible hours and the employees you work with are always nice" ((in 458 reviews)); "Most coworkers are nice but i haven't seen any human touch or feelings from any member of the management" ((in 389 reviews)); "Great people; the people I worked with became and are still like family to me" ((in 379 reviews)); "Flexible schedule Extremely unlikely to get fired 20% off like once a month 10% off everyday" ((in 223 reviews)); "Friendly staff and flexible schedule" ((in 195 reviews))

What are the cons of working at Marshalls according to real employee reviews?

"Low pay and asking every single customer to sign up for the tjx card can be a pain..." ((in 665 reviews)); "Managers are rude and feel unresponsive when there’s situations to be dealt with" ((in 347 reviews)); "No training and expect us to learn quick and be perfect." ((in 93 reviews)); "Minimum wage and performance reviews not very accurate to ones job" ((in 74 reviews)); "Crap pay(though it should be said that it is above minimum wage) and very inconsistent hours." ((in 70 reviews))

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Marshalls

Marshalls reviews

3.4

57% would recommend to a friend

(7,628 total reviews)

Ernie Herrman

55% approve of CEO

47% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.0

Senior management

3.0

Career opportunities

2.7

Compensation and benefits

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

3.0

Aug 26, 2025

Its a good job for high school/college students

Front end cashier

Recommend

CEO approval

Business Outlook

Pros

Benefits and lunch break are the pros in here

Cons

customers being rude to you 24/7

3.0

Aug 25, 2025

bad balance

Merchandise manager

Recommend

CEO approval

Business Outlook

Pros

pay is higher than comparable roles in the area and easy to move up in the more rural locations

Cons

expectations of workload vs payroll and practical time available leaves teams feeling like a skeleton crew fighting to not fall behind at every turn.

4.0

Aug 24, 2025

great experience!

Sales associate

Recommend

CEO approval

Business Outlook

Pros

There were great people and management at this location!

Cons

The discount being only 10%

Viewing 295 - 297 of 7,628 Reviews

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Jobs at Marshalls

Merchandise Sales Associate

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Facility Administrative Assistant

Loss Prevention Detective