Does Marshalls pay their employees well?

According to anonymously submitted Glassdoor reviews, Marshalls employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Marshalls. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Marshalls?

59% of Marshalls employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Marshalls 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Marshalls?

Sales Associate (1741) , Sales Associate/Cashier (583) , Retail Sales Associate (486) , Cashier (469) , Merchandise Associate (256) , Associate (231) , Store Associate (153) , Coordinator (144) , Assistant Manager (119) , Retail Associate (96) , Merchandise Coordinator (88) , Sales Floor Associate (88) , Customer Experience Coordinator (78) , Front End Cashier (73) , Store Manager (73)

What are the pros of working at Marshalls according to real employee reviews?

"flexible hours and the employees you work with are always nice" ((in 463 reviews)); "Most coworkers are nice but i haven't seen any human touch or feelings from any member of the management" ((in 395 reviews)); "Great people; the people I worked with became and are still like family to me" ((in 376 reviews)); "The scheduling is flexible and if there is payroll you can work a lot of hours" ((in 238 reviews)); "Great Teamwork and Flexible Schedule" ((in 171 reviews))

What are the cons of working at Marshalls according to real employee reviews?

"Low pay and asking every single customer to sign up for the tjx card can be a pain..." ((in 660 reviews)); "Managers are rude and feel unresponsive when there’s situations to be dealt with" ((in 349 reviews)); "No training and expect us to learn quick and be perfect." ((in 103 reviews)); "Crap pay(though it should be said that it is above minimum wage) and very inconsistent hours." ((in 75 reviews)); "Minimum wage and performance reviews not very accurate to ones job" ((in 70 reviews))

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Marshalls

Marshalls reviews

3.4

59% would recommend to a friend

(7,626 total reviews)

Ernie Herrman

55% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,626 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,626 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews

4.0

Sep 9, 2025

Marshalls work environment

Cashier

Recommend

CEO approval

Business Outlook

Pros

Supportive, flexible schedule, collaborative team

Cons

The constant pressure placed on employees to persuade customers to open credit card accounts causes significant psychological stress, as there is a specific target number of accounts that must be opened each month, and if this target is not met, the employee feels like a failure.

5.0

Sep 9, 2025

Amazing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good place to work. Supportive managers. High chances of growth.

Cons

I don't find any problems yet but will update if there is any.

4.0

Sep 8, 2025

Customer service

Merchandise associate

Recommend

CEO approval

Business Outlook

Pros

Very flexible. Friendly work environment.

Cons

Not enough hours given to part time employees,

Viewing 265 - 267 of 7,626 Reviews

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Jobs at Marshalls

Store Cleaning Associate