Marshalls work environment - Cashier Marshalls Employee Review

4.0
Sep 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive, flexible schedule, collaborative team

Cons

The constant pressure placed on employees to persuade customers to open credit card accounts causes significant psychological stress, as there is a specific target number of accounts that must be opened each month, and if this target is not met, the employee feels like a failure.

Explore other reviews about Marshalls

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible scheduling that works well for students

Cons

dealing with difficult during holiday peak seasons

3.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The work is the same every day (at least for janitors), and you don't have many surprises. In my experience, there is a lot of leeway for who does what as long as it gets done. I don't personally mind helping out in all departments after I am done cleaning. Current store manager (not asms) is very nice and understanding.

Cons

The management (Assistant managers in my experience) is at each other's throats to be the best out there and suck up to the district manager. The pressure to coerce customers into buying into the TJX card is a bit much. It all trickles down to the front end, which then causes everyone to be unhappy. Compensation is low and raises are based on company loyalty first, then your efficiency.

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