Does Marshalls pay their employees well?

According to anonymously submitted Glassdoor reviews, Marshalls employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Marshalls. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Marshalls?

58% of Marshalls employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Marshalls 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Marshalls?

Sales Associate (1740) , Sales Associate/Cashier (582) , Retail Sales Associate (485) , Cashier (468) , Merchandise Associate (255) , Associate (231) , Store Associate (152) , Coordinator (144) , Assistant Manager (119) , Retail Associate (96) , Merchandise Coordinator (88) , Sales Floor Associate (88) , Customer Experience Coordinator (78) , Front End Cashier (73) , Store Manager (73)

What are the pros of working at Marshalls according to real employee reviews?

"flexible hours and the employees you work with are always nice" ((in 445 reviews)); "Most coworkers are nice but i haven't seen any human touch or feelings from any member of the management" ((in 405 reviews)); "Great people; the people I worked with became and are still like family to me" ((in 376 reviews)); "The scheduling is flexible and if there is payroll you can work a lot of hours" ((in 233 reviews)); "Friendly staff and flexible schedule" ((in 175 reviews))

What are the cons of working at Marshalls according to real employee reviews?

"Low pay and asking every single customer to sign up for the tjx card can be a pain..." ((in 674 reviews)); "Managers are rude and feel unresponsive when there’s situations to be dealt with" ((in 348 reviews)); "No training and expect us to learn quick and be perfect." ((in 94 reviews)); "Crap pay(though it should be said that it is above minimum wage) and very inconsistent hours." ((in 76 reviews)); "Minimum wage and performance reviews not very accurate to ones job" ((in 69 reviews))

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Marshalls

Marshalls reviews

3.4

58% would recommend to a friend

(7,619 total reviews)

Ernie Herrman

55% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.1

Senior management

3.0

Career opportunities

2.7

Compensation and benefits

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

5.0

Jun 3, 2010

marshalls employee

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

fun work environment , good hours,

Cons

I really loved my job at marshalls so nothing

4.0

May 30, 2010

employer review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

very nice place to work, good working condition, people are treated fairly and good customer service plenty of room to move up if you disire.

Cons

need more full time associates vs. part timers. better pay scale to attract more qualify perople. need more payroll to staff adequately run a store.

3.0

Mar 28, 2010

Part time associates are Not Required to work every weekend. Full time associates are required to work 2 weekends

Cashier

Recommend

CEO approval

Business Outlook

Pros

When a customer doesn't complain about your service, management rewards you, when You ask every customer if they want to apply for a TJX card and you open a card or two, management praises you.

Cons

When You're doing your job and a customer complains, management only listens to the customer, and never once listens to the associate. It is the associate who gets repremanded, to make management look good.

Viewing 7570 - 7572 of 7,619 Reviews

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Jobs at Marshalls