Marshalls reviews

3.4

58% would recommend to a friend

(7,619 total reviews)
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Ernie Herrman

55% approve of CEO

48% positive business outlook

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Mar 24, 2012

WORST JOB EVER

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

very flexible scheduling, getting paid every week instead of every two weeks, friendly college kids that keep things pretty fun

Cons

management is incompetent, low pay, being a coordinator and doing 10x more work than everyone else as well as write ups, and verbals for only $1 more in pay, no organization, no cashiers, no hours (supposedly), company does not care about it's employees, if your lucky .25 cent raise a year, expects you to do way too much more than you have time for, absolutely no over time (so really absolutely no way to get everything done they expect), sweating your ass off because you have to call someone across the country to change the thermostat, giving the customers whatever they want so they walk all over you, no gratitude shown by management for all the work you do, expected to get credit apps however absolutely no incentive other than to wear jeans and maybe a coke that costs .75 cents, no meetings so no one ever knows what is going on, barley any training for new people, management doesn't need a degree or any kind of education (which is VERY clear once you work with this management team).

1.0
Mar 15, 2012

I rather be broke...oh wait. I already am!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Work with schedules great (I'm a full time student) -Get along with majority of people I work with -Late? They don't care and wont say anything to you. (But you're fellow associates will. They'll be working your job, plus their own!)

Cons

-Will not fire people. Ever. (You'll have to steal first!) - Don't like someone? Better get use to them, because management won't yell at them or fire them. (We've had numerous people be no-show/ no-calls and they're still there months and many, many, many no-show/no-calls later.) Management doesn't care because it becomes YOUR problem to cover their job, plus your own. - Ask for something? Complain? In one ear out the other! - Want to move out a department and into another? Forget it! Management doesn't care and wont bother training you! -Hours? Forget about them! The average person gets under 10 a week during "non-Christmas" season. Some people will go weeks without any hours! (This is basically a sign for you that they're trying to get rid of you.) -Call out or need a day off? Be prepaid for your hours following weeks to go down. - This place cares about credit card applications. They've told me to ask people coming in and/or out of the fitting room. (I refuse to hound people. If they want one, they'll ask for one!) -Want a raise? You'll have to wait until your review comes around. And you'll be happy if you're given 10 cents. Yippie? -This place claims to have no payroll- hence while you'll get no hours. (I know this store gets thousands of dollars a day. Even on bad days. You have to have some payroll people!)

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Glassdoor has 7,833 Marshalls reviews submitted anonymously by Marshalls employees. Read employee reviews and ratings on Glassdoor to decide if Marshalls is right for you.