Marshalls reviews

3.4

58% would recommend to a friend

(7,619 total reviews)
avatar

Ernie Herrman

55% approve of CEO

48% positive business outlook

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Apr 7, 2012
Recommend
CEO approval
Business Outlook

Pros

Good first time job. Scheduling is never an issue. Easy to find someone to cover your shift(since no one is really getting hours we'll all hungry for them!)

Cons

Won't give me a shift longer than 5 hours. I average about 10 hours a week. Only 10. Can't support myself with the small paycheck. NO FULL TIME. None of the customers that come in speak English. I swear my store has no air conditioner. Always the only person on the floor. Too many areas of the store for one single person to handle. Won't train me to be a cashier. It's hot. I'm inside and sweating worse than I would outside. Customers complain about the heat and how dirty the store is. Someone left a comment on a review site about my store smelling like "urine", which it does. Really, I can go on.

2.0
Apr 5, 2012

Needs more pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dealing with customer, being helpful, making friends at work. good experience in a fast pace enviroment.

Cons

Some times we need more team members on a shift. People on the floor aren't able to do their job because they are called up to the register all the time. There are sometime three cashiers on a shift. And we are a big store so that is just not enough. They also need to pay people more minimum wage for all that we do as employees is just not enough.

1.0
Mar 26, 2012

Hell

Recommend
CEO approval
Business Outlook

Pros

atleasr it was a job,some of the people were nice. Easy dress code. A store could run with few people if not busy. free parking

Cons

never had any help, could hardly ring up customers. Pulled in 20 different directions. Stores are always a mess. Restrooms were am embracement. last shift had to stay after closings to try to clean the mess up or you would get reemed the next day. huge trucks would come in several times a week with huge boxes filled with everything under the sun. had to go through each bow and try to sort out the mess. Many workers developed repetitive motion injures to there hands from digging through the hundreds of mixed boxes of fright. Low pay but they expected management and coordinators to work crazy hours. some stores had 2nd floor stockrooms with no fright elevators. District and regional staff were unresponsive to srore needs. Customers demanded department store service though they were only paying pennies on the dollar for leftover top label merchandise.

Viewing 7537 - 7539 of 7,619 Reviews

Glassdoor has 7,833 Marshalls reviews submitted anonymously by Marshalls employees. Read employee reviews and ratings on Glassdoor to decide if Marshalls is right for you.