Marshalls reviews

3.4

58% would recommend to a friend

(7,619 total reviews)
avatar

Ernie Herrman

55% approve of CEO

48% positive business outlook

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
2.0
May 23, 2012

Very disappointed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working with great employees. We have a great staff and consider each other being like family. The hours can be very flexible

Cons

Not enough payroll or hours given to employees.Not enough employees on the floor (because of payroll) to be able to do all the tasks required. They want us to run a dept by keeping it clean, filling features, doing pick ups from fitting room, put out stock, unload the truck, do markdowns but all while you have to ring on a register or cover someones break or lunch all while only working very minimal hours. Then management gets mad if the work doesn't get completed. Managers also disrespect long time associates. We have been blamed because we make more than new employees and that is why our payroll is so low, because they have to pay us. No (thanks for all your years of service and dedication), nope they just play the blame game.Then they screw with our hours by giving us full timers barely 28-29 hours when we are supposed to get at least 30 and then blame it on Kronos. A couple of our employees lost their insurance because they went under 30 hours and then blamed it on the associate because they said that THEY should have been watching their hours to make sure they were getting enough.

3.0
May 17, 2012
Recommend
CEO approval
Business Outlook

Pros

The people were incredible to work with, some more than others. Very flexible when you ask for a day off.

Cons

Management isn't that structured. Are always changing your schedule. I believe that management should be rotated to different stores because too many cliques are formed. (this is just at my store do not know about other stores)

Viewing 7531 - 7533 of 7,619 Reviews

Glassdoor has 7,833 Marshalls reviews submitted anonymously by Marshalls employees. Read employee reviews and ratings on Glassdoor to decide if Marshalls is right for you.