Marshalls reviews

3.4

58% would recommend to a friend

(7,619 total reviews)
avatar

Ernie Herrman

55% approve of CEO

48% positive business outlook

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Jun 23, 2012

Backroom Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Weekly paycheck -Some good people -10% discount, stacks up to 20% if there is a store-wide 10% deal going on

Cons

-No good training. Here's a basket of bricks, build a house. -Crap pay(though it should be said that it is above minimum wage) and very inconsistent hours. Worked three weeks at 8 hours, one week at 33 hours, then two weeks at 10, etc... -A lot of cut-throat behavior, especially by the sales floor associates and management. Everyone is looking out for themselves, and higher-ups typically won't inform you if something is wrong, just let it fester then down the line make it out to be your fault. -Discount knocks off taxes but that's about it.

1.0
Jun 18, 2012

The American Bloodsuckers.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The few are, flexible hours for part timers, and superb health and benefits for full timers, opportunuty to grow if you dedicate and work hard.

Cons

For cons i could write a 1000 pages, but the most relevant its the fact that the home office executives of this company don't have a clue what it is to work in a store. They have a never ending always changing manual of policies and procedures that are far far away from the reality of work in a store. They really force managers to work over 50 hrs per week and even more during hollydays and always get paid for 40 hrs.The stores never get enough payrroll to run bussines like the manual says. You get huge amount of freigt all mix together that needs to be sort, procesed and presented to the selling floor in 24 hours, all this with 3 or 5 employees, most times less than that. Never have enough cashiers to have a check out fast and accurate, and due to this you have to use your hanfull of merchandise associates to ring registers and in the meantime the merchandise get trashed by the customers and sitting in the receiving. Very frustrating, and on top of this, the temperature in the stores is so hot and humid that even if customers complaint, the home office dont care. Then if sales are down they cut your payrroll even more instead of invest in labor. This is why i calling them bloodsuckers. All profits to executives in home office while slavery is working hard for pennies. Shame that nobody come up with a solution or UNION to end this. I wonder if the CEO will read this and all the other reviews of the company and realize how wrong they are.

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Glassdoor has 7,833 Marshalls reviews submitted anonymously by Marshalls employees. Read employee reviews and ratings on Glassdoor to decide if Marshalls is right for you.