Marshalls reviews

Starting pay is minimum wage and your yearly raise is only a few cents Management will sometimes schedule you when you're not available to work and will hold it against you when you can't work. Turnover rate is high because so many of the employees are unhappy Store is incredibly busy almost all the time. You're overworked and underpaid. Customers are rude more often than not. Staff is spread way too thin, especially on weekends because they don't want to have to pay more employees. Floor associates will be moved to registers when lines get too long, meanwhile the floor becomes unmanageably messy and customer service suffers because only one person is placed in a busy department like sportswear They often claim they don't have payroll, so hours get cut. Even though the store gets tens of thousands of dollars every day. If you request a day off, you'll lose hours the following week. Not allowed to request any days off from Black Friday through mid-January Communication among managers, coordinators and floor associates is POOR No recognition/incentive to do better if you're not on registers and getting customers to sign up for TJX reward credit cards Rules aren't clearly stated and you get penalized (often in front of customers) for doing something you didn't know was wrong. There's a lack of formal training - after one day of shadowing another employee, you'll be thrown into a shift alone and you'll have to figure a lot of things out on your own. Management is nasty and gives you attitude if you need to take any time off for a family emergency or illness They rarely cross-train for other departments, even if someone asks repeatedly over a long period of time.