Does Marshalls pay their employees well?

According to anonymously submitted Glassdoor reviews, Marshalls employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Marshalls. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Marshalls?

59% of Marshalls employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Marshalls 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Marshalls?

Sales Associate (1740) , Sales Associate/Cashier (583) , Retail Sales Associate (486) , Cashier (468) , Merchandise Associate (256) , Associate (231) , Store Associate (153) , Coordinator (144) , Assistant Manager (119) , Retail Associate (96) , Merchandise Coordinator (88) , Sales Floor Associate (88) , Customer Experience Coordinator (78) , Front End Cashier (73) , Store Manager (73)

What are the pros of working at Marshalls according to real employee reviews?

"flexible hours and the employees you work with are always nice" ((in 452 reviews)); "Most coworkers are nice but i haven't seen any human touch or feelings from any member of the management" ((in 398 reviews)); "Great people; the people I worked with became and are still like family to me" ((in 375 reviews)); "The scheduling is flexible and if there is payroll you can work a lot of hours" ((in 223 reviews)); "Flexible Schedule A decent pay" ((in 180 reviews))

What are the cons of working at Marshalls according to real employee reviews?

"Low pay and asking every single customer to sign up for the tjx card can be a pain..." ((in 671 reviews)); "Managers are rude and feel unresponsive when there’s situations to be dealt with" ((in 351 reviews)); "No training and expect us to learn quick and be perfect." ((in 94 reviews)); "You make minimum wage and don't always get as many hours as you want." ((in 73 reviews)); "Crap pay(though it should be said that it is above minimum wage) and very inconsistent hours." ((in 71 reviews))

Marshalls reviews

3.4

59% would recommend to a friend

(7,625 total reviews)

Ernie Herrman

55% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,625 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews

1.0

Jan 29, 2015

I would NOT recommend anyone to this place

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Nice customer and some nice working associates and a pretty new and clean store.

Cons

weak pay usually the minimum wage and poor associate discount only 10 % most sales are this good if not better. The worst problem is store management. Store manager s always looking to blame someone else for the stores problems. Never will accept any responsibility or claim that she made a mistake. The store has lost some really good and valuable people based on the attitude of the store manager,she is the worst!!!!!

1.0

Jan 27, 2015

Odd lack of communication from "management"

Sales associate

Recommend

CEO approval

Business Outlook

Pros

The easiest pay ever. Working fitting room is so easy it's almost tiring, though. It's very boring. But working the sales floor is great. Didn't get register trained. Now I think I suspect why.

Cons

I suspect some quiet discrimination at the store I worked at. It's funny...the video we watched proudly states that marshalls supports diversity, yet there were so many non-white team members and not a single non-white manager. Also, one of the managers was a rude woman who never bothered to ask my name. I was seasonal, was sick in my second month of work with bronchitis. i missed more than a few days of work so it's understandable that they'd let me go. What I didn't understand was why they didn't have the balls to tell me to my face. Are they incapable of talking to me like a human being? Guess not. I saw they changed my schedule from the two shifts I still had that last week to no shifts at all. And then treated me like an idiot, even though I have a photo of the schedule they actually switched out. Truly childish and cowardly.

1.0

Jan 15, 2015

Terrible

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

no pros at all seriously

Cons

sucky hours and management too much focus on tjx cards nobody wants one didn't follow my school schedule

Viewing 58 - 60 of 7,625 Reviews

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Marshalls reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

I would NOT recommend anyone to this place

Odd lack of communication from "management"

Terrible

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