Marshalls reviews

3.4

59% would recommend to a friend

(7,625 total reviews)
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Ernie Herrman

55% approve of CEO

47% positive business outlook

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,625 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Jan 16, 2024

low pay & no hours

Recommend
CEO approval
Business Outlook

Pros

First pick of merchandise as it comes to the floor

Cons

All the hours are given to young, high school kids who don't do any work and complain their entire shift that they have to be there. If you ask for more hours your told that payroll is maxed out and no hours are available to have. I started at a location that was just opening up so there was plenty of hours to get the store set up but a few weeks after grand opening cut down to 4 hours per week!! It is not worth the time to go there in the evenings, after I already worked my full-time job during the day, for a $40 paycheck. Not to mention the constant need to have to push the Credit Card on to every single customer, its embarrassing honestly to continuously have to ask over and over and then be disciplined because customers say no. Yes, disciplined. If you don't get enough TJX cards applied for per 100 customers you get pulled to the office for a conversation to why numbers are low. PEOPLE DONT LIKE CREDIT CARDS!

2.0
Aug 10, 2023

Pay doesn't match workload

Recommend
CEO approval
Business Outlook

Pros

They are flexible with scheduling 1 week Vacation and 1 week personal time during my first year

Cons

Yearly raises are less than a dollar. I've been there nearly 2 years, starting as full time then going to part-time, and my total raise amount has been 0.93 cents. You're made to work all over the store in various departments with no incentives or bonuses for the extra work. I was hired to work in one department, but after a few months I became a cashier, a stockroom associate, fitting room attendant, etc. You receive very little acknowledgment for going above and beyond. A pat on the back if that. When you're on the register, you're expected to help meet a quota for selling the store's credit card. You don't receive any compensation for it. The "incentive" is a chance to win a $20 Marshalls gift card. Ridiculous. The minimum pay here is not a livable wage at all. Making $12-$13/hr can not afford their employees to live in this area where apartments are starting off at $1200/mo.

1.0
Jun 22, 2023

Just don’t

Recommend
CEO approval
Business Outlook

Pros

A few nice coworkers, but honestly that’s it

Cons

Low pay for what I’m being asked to do, terrible management, entitlement to workers

Viewing 34 - 36 of 7,625 Reviews

Glassdoor has 7,839 Marshalls reviews submitted anonymously by Marshalls employees. Read employee reviews and ratings on Glassdoor to decide if Marshalls is right for you.