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      Marriott International

      Engaged Employer

      Marriott International reviews

      3.9

      71% would recommend to a friend

      (18,797 total reviews)
      avatar

      Anthony Capuano

      78% approve of CEO

      64% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.5

      Senior management

      Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,797 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      5.0
      May 20, 2008

      Magnificent Marriott, come join our fabulous team.

      Senior sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have worked for Marriott for almost 10 years. I have worked for 5 hotels from 300 rooms to over 1000. The teams I have worked with have been amazing-teamwork, helpful, hands on. I know have children and my hotel is flexible so I can be an awesome mom and sales manager.

      Cons

      Lots of hours in the beginnning. The company is large so information is sometimes slow and we can't change all that quickly.

      4.0
      May 17, 2008

      While every company, including Marriott, has it's problems, Marriott is truly the best company to work for!

      Support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Marriott is all about the people - recognition for a job well done is core to the Marriott philosophy. People respect each other, and upper management respects the associates. Marriott truly respects work life balance, and the company as a whole tries to enable associates to work a family friendly schedule. Telecommuting is becoming the fastest trend in the IT field, making my current position fantastic for my family. If you work hard, you will be rewarded with not only a promotion, but merit increases. And, the room rate discount is fantastic!

      Cons

      People don't work at Marriott for the money. People work at Marriott for the management style and the other people. Anyone could easily go to another hotel company and make more money. The benefits are good, but they could be better, specifically the health insurance.

      5.0
      May 15, 2008

      Great environment, great company!

      Front desk associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Marriott offers a good benefits package that is comparable to other hotel companies. In my experience with the company, they are very helpful with your future. Should you choose to continue in a career with Marriott, great care will be taken to guide you to the position you want to achieve. This includes monthy meetings with managers to see how you are progressing, as well as company provided courses (that you care paid to attend) to further your skills and help you down the road. Marriott also has great travel benefits... you can travel anywhere in the world and stay at an associate rate that can be as low as $39.00 a night. Your friends and family are also eligible to receive a discounted rate, they just need a form from your Human Resources department or Manager.

      Cons

      Like anywhere, there are things about the job that are stressful. Since you are working in the service industry, you will be in contact with many different types of people, with different backgrounds, and different ideas of what service is. You will meet people who are so friendly and easygoing that nothing will bother them, even if you are oversold and they have to stay at a different hotel for the night, they just say they understand and don't care. Then you will have the other extreme where if you don't smile just right they will jump down your throat. You just have to take it in stride and realize that sometimes it isn't even you that sets them off, it could be their bad day that started 12 hours ago.

      Viewing 18793 - 18795 of 18,797 Reviews
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      ReviewsMarriott International reviews

      Glassdoor has 21,373 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.