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      Marriott International

      Engaged Employer

      Marriott International reviews

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      3.9

      71% would recommend to a friend

      (18,800 total reviews)
      avatar

      Anthony Capuano

      78% approve of CEO

      64% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.5

      Senior management

      Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      2.0
      Jun 14, 2008

      great place to stay, not so good to work here

      Front desk
      Recommend
      CEO approval
      Business Outlook

      Pros

      Get to meet all kinds of people, discounted stays on property and other brand hotels. some staff members are fun to work with, get free meals breakfast and dinner if working during time meals are surved, great area close to the airport, diverse atmosphere

      Cons

      No room for advancement, harsh critiusm, have to work nights and holidays, mamagement worries about mangement not the common worker, a lot responsibilities for horrible pay, miniumal work staff for work load, hardly get breaks, unfair treatment and favoritism, gets calls on day off from mangagement who ask how to do things they should already know

      2.0
      Jun 13, 2008

      Marriott are we losing our culture?

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company believes in promoting from within when possible. This allows you to start as an hourly associate and promote into management and from there into senior management. The Marriott believes in consant training of it's work force to ensure their associates are kept up to date with the latest in hospitality. There is still a sense of family in most hotels and associates and managers tend to genuinely care about each other. There has definitely been some improvement over the past 5 years in the concept of balancing work and family life. Some are allowed to telecommute or work remotely, however this could be embraced by more of their hotels.

      Cons

      The company does not pay as competitively and tends to pay on the lower end of the scale. This can make it difficult for those that are single parents, or working in high cost of living areas. The company also seems to be losing focus on the core values that built the company into what it is today. Mr. Marriott Sr. believed that you take the best care of your associates and they in turn will take the best care of your guests. The guests will return because of the hospitality and service they received which will provide the revenues needed for the stockholders and investors. The company is now at the point where the bottom line is really all that matters, at the expense of their associates and customers. It's a shame that this company seems to be losing sight of why we are in the hospitality business.

      3.0
      Jun 13, 2008

      Marriott has great benifits

      Hot prep cook
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are great at marriott. Work is good too. There is no paid lunch break. The benifits are marriott are great though. I have full medical insurance. I have full dental insurance. I have full vision insurance. I have full 401 k. I have life insurance. I have insurance for my kids. I am working 50 hours a week. I do alot of work all day long and believe i do more work then the pay I recieve. I want to get a promotion soon. If i get a promotion soon i might enjoy working at marriott more. The job is ok.

      Cons

      I think some of the downsides of working at marriot is that they expect alot of work out each employee for little compensation. I worked at other jobs that did not require as much work and paid more money. The benifits at marriott make up for some of the lower pay but i still do not think they compensate one hunderd percent. I have a 15 minutes drive to work. I like working during the day because it is nice. If you are interested in working at marriott then you might want to look into it. The jobs there are great.

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      ReviewsMarriott International reviews

      Glassdoor has 21,379 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.