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      Marriott International

      Engaged Employer

      Marriott International reviews

      3.9

      71% would recommend to a friend

      (18,830 total reviews)
      avatar

      Anthony Capuano

      79% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,830 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Reviews by job title

      19K reviews
      2.0
      Jun 20, 2008

      Marriott is good if all you want is a cushy 9-5 job

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      9-5 culture means work life balance can be good. Benefits are better than most companies. Company mantra of looking after workers means treatment of employees is generally good. Nice greenspace and ornamental pool outside the cafeteria. Easy to drive to.

      Cons

      Committee-based corporate culture is very bad at effective decision-making. 9-5 culture means more emphasis on being seen to do work than actually achieving anything. HQ building is depressingly in need of renovation and on-site facilities are quite antiquated. HQ is isolated - need to drive if you want to eat anywhere other than the cafeteria, which has very average food.

      1.0
      Jun 11, 2008

      Marriot, where individuals are trained to lose their identity.

      Sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Marriott offered employees incredible lucrative perks, in terms of discounted hotels, or in some cases free nights. Additionally, fellow employees were of the same cloth so to speak, understanding the goal and working together to accomplish it.

      Cons

      Salary was very low. Marriott prefers individuals without a degree to maintain low salaries. Individuals with a background in the armed forces do very well, the ability to not question decsions and just say "yes" is highly sought after. In terms of individuals who advance at Marriott, are individuals who have a track record of "not" asking questions, and doing exactly what they are told.

      1.0
      Oct 4, 2024

      Very unpleasant Lawoff

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      explore discount, nice co workers, good immediate manager

      Cons

      HR Department and Sr Leadership live on a different planet, Organization is often terrible, some things get never fixed, depending on job position and language market might be very very busy

      Viewing 82 - 84 of 18,830 Reviews
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      ReviewsMarriott International reviews

      Glassdoor has 21,414 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.