Marriott International reviews

Bad work-life balance and lack of willingness to innovate. Lacks new and a spirit of trying new things. The workforce is full of long time employees that think their way is the best and unique way and why to change. My manager constantly told me to do things using his KISS method. Keep it simple and stupid, in other words, don't try anything new. Also, at my 28, I was the youngest and I was constantly referred as a millennial and everything I did, it was an as the "millennial way".

Creativity, free-thinking, "doing what's right", all tenants of Starwood culture are abolished in this "new organization". I worked in a Starwood corporate level job for years and throughout the acquisition. This is not just a case of a bitter ex-employee- this is a honest review as someone who knows what it is like to work for a true world-class hotel company (Starwood) and then have to spend time working alongside Marriott folks simultaneously who quite honestly may have had their brains removed as part of their initial Marriott on boarding. They are all robots and spew the same Marriott rhetoric. The company has WAY too many layers making it virtually impossible for anyone to "own" an idea/concept etc - and for any decision to be made. In all honesty, their sales structure is so convoluted - once my customers found out it was going to be Marriott that was taking over Starwood, the complaints were flying. All my accounts called to voice their concern- they had existing Marriott sales representation and HATED working with Marriott. All my counterparts in the Starwood Sales Organization had a similar customer reaction. Many have vowed to never do business with Marriott again. Two problems- one, our hotel partners who did not make this decision may now unfortunately suffer and two, this company is so large they may have the luxury of doing bad business and still raking in the profit, which they have been aware of. Which is probably why they showed no consideration to long-time customers who have worked with Starwood sales for years. Starwood corporate sales offices were closed March 31, 2017 and guess what- we of course were instructed to avoid customers and answering their questions as to what was going to happen to us, through this reorganization. Left us all in a terribly unprofessional and awkward position to not acknowledge the elephant or in this case, Bill Marriott in the room. They apparently think they can take a sales force of about ~120 Starwood sellers, and open up ~ 12 new jobs and that they have done their part to do what's best. The reality is Starwood brands, customers and employees have and will all suffer.