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Marriott International

Engaged Employer

Marriott International reviews

3.9

71% would recommend to a friend

(18,826 total reviews)
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Anthony Capuano

79% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,826 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Jun 9, 2013
Recommend
CEO approval
Business Outlook

Pros

It WAS a great company to work for. We all gladly worked ourselves to death for the company that held it's employees on a pedestal. They wanted to do things right and that is what we did. Past tense.

Cons

Now that Mr Marriott is no longer at the helm that is all gone. The current management is risking driving the company into the ground, everything is being outsourced. I know this sound like a disgruntled employee rambling but it not just that (I am still an employee). We worked hard for this company and took great pride in it and now that is being just thrown away. The current direction puts the company at great risk as they will be just another hotel mgmt company except a lot more expensive. In the current era of "Insourcing" and after countless failed outsourcing attempts by other companies the current mgmt thinks they can do it better. I hope I'm wrong as I've put my heart and soul into this company but I have to say I'm concerned over Marriott's future.

1.0
Apr 21, 2013

Marriott

Recommend
CEO approval
Business Outlook

Pros

Employee benefits. Friendly (non-management) staff.

Cons

Department restructuring. Outsourcing of majority of positions. Mr. Marriott's ideals of "Treat the employees well, and business will thrive" has been thrown out the window since Sorenson has take the role of CEO.

1.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

Maybe for resume reason, it is a big company

Cons

I was with its tax department. Whether it is within the department or company-wide, it is a very red-taped place. The management at the tax department is not flexible and does not help employees with work-life balance. The company's hierachy structure is stiff with many layers. Management style is like in the military - harsh, inflexible, with no respect for individuality. In addition, micromanagement prevails, and most people have no automation to do their work. Employee turnover in the tax department is frequent and most people feel very stressed working there! Just like in a pressure cooker! Another terrible thing is that they have too many unneccessary meetings which make employees end up working late because they must put in more time to do the actual work after the meetings. The benefits are not as good as you can expect from a big company like Marriott. Share of the costs of health insurance, dental insurance, disability insurances are higher than at most places. Employees must pay for their own disability insurances 100%. Marriott does not even allow new employees to contribute to 401K for a year! Imagine how it could mess up the financial life for new employees with that policy! Just a horrible experience!

Viewing 37 - 39 of 18,826 Reviews

Glassdoor has 21,409 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.