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Maple Leaf Sports & Entertainment

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Maple Leaf Sports & Entertainment reviews

3.6

64% would recommend to a friend

(663 total reviews)

Keith Pelley

68% approve of CEO

57% positive business outlook

Maple Leaf Sports & Entertainment has an employee rating of 3.6 out of 5 stars, based on 663 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maple Leaf Sports & Entertainment employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

Reviews by job title

663 reviews
1.0
Nov 20, 2014

Mean

Recommend
CEO approval
Business Outlook

Pros

-get to see free games and shows

Cons

1) Part time staff enter through a "poor door." We literally have a separate door that we enter through. There's even two employee doors at BMO Field. One is super fancy, and one is just a door that's very unappealing. We enter through the latter. 2) They request doctor notes. A cash cow of a company that offers no health plan wants you to provide them with doctor's notes. They should offer some sort of health package for their part time staff if they want us to provide them with this sort of service. Think about it: it's costing our health care system lots of money to get doctor's to provide this service. On top of the fact that a health note runs for about $15 a piece out of your own pocket. 3) They try to short you on hours. Show up 5 minutes late, that's a full 15 minutes docked off your shift. Clock out at 9:55, you only get paid until 9:45. Whereas if you clocked out 5 minutes later, you get paid till 10pm. 4) Management complains a lot "We have 1500 part time staff to manage." MLSE is a bloated company with so many middle managers. I have been at this company for 2 years and I am so TIRED of hearing human resources complain about the amount of part-time staff. There's enough of you – and your policies including submitting calendars by a certain date – that this shouldn't be a problem. 5) You are treated like a number. They don't care to know your name. 6) No room for growth. Everything is organized into separate departments. Marketing doesn't care that you're a really great vendor who probably knows their customer better than they do. You actually don't meet anyone important outside of you department. 7) Our vendor room is small. There are about 20 of us squeezed into a 20 foot by 20 foot room with loads of inventory everywhere. 8) Treated like a hostile opposition. Upper management in their ivory towers aren't your friend at MLSE. There are so many hoops you have to jump through to work here. From getting time docked if you're a minute late to entering through the poor door, you are made to feel like you are not important. Honestly, there's so much more I can go on about. But these are the main points. I feel as though MLSE is a very mean, hostile company. I think they need to take a step back and look at how they treat their staff if they want to continue providing the best service to their fans.

4.0
Nov 13, 2014

Best bartending job ever!!

Recommend
CEO approval
Business Outlook

Pros

Hourly rate is the highest in the industry since it is unionized and tips are decent Flexible schedule, we get the schedule of events months in advance and sign up sheet out the 5th of every month for the next month - great for planning Nice short shifts are 4-5 hours - you make your $$ and you're out Staff discounts and Ontario reciprocal program is great Fun events - who wouldn't wanna work sporting events and concerts :)

Cons

Easy to get written up - very strict on cash shortages/overages Seniority based so if you are new, hard to get shifts and you will be required for shifts you don't sign up for if they are short-staffed. It took me several years to build my seniority and now I get the shifts I want and I don't get required for shifts (great for me but not so much for newer staff but everyone has to do their time - I did and it paid off) Some supervisors and managers are on a power kick and need to be nicer and more respectful to staff (most are cool though) Sometimes the rotation of stands is not fair and consistent - there is favoritism that happens and that is not cool

3.0
Oct 16, 2014

Lack of a winning culture

Recommend
CEO approval
Business Outlook

Pros

-Bonuses such as Raptors and concert tickets -Ability to move up if you play your cards right

Cons

-Unionized atmosphere seems to make people lazy

Viewing 649 - 651 of 663 Reviews

Glassdoor has 777 Maple Leaf Sports & Entertainment reviews submitted anonymously by Maple Leaf Sports & Entertainment employees. Read employee reviews and ratings on Glassdoor to decide if Maple Leaf Sports & Entertainment is right for you.