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      MIT

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      MIT reviews

      4.4

      85% would recommend to a friend

      (4,252 total reviews)

      Sally Kornbluth

      90% approve of CEO

      75% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Career opportunities

      3.8

      Work/Life balance

      3.8

      Senior management

      3.8

      Compensation and benefits

      MIT has an employee rating of 4.4 out of 5 stars, based on 4,252 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The MIT employee rating is in line with the average (within 1 standard deviation) for employers within the Educación industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      4.0
      Oct 30, 2025

      One of the best places to work in the Boston Metro Area

      It helpdesk analyst ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong technical culture: Working at MIT means supporting some of the brightest faculty, researchers, and students — a challenging and stimulating environment where problem-solving skills grow quickly. Collaborative IT team: The helpdesk environment encourages teamwork, knowledge sharing, and continuous learning. Colleagues are supportive and open to new ideas. Professional development: Opportunities to take part in internal training sessions, cross-departmental projects, and exposure to a wide range of technologies. Stability and resources: MIT offers strong benefits, reliable infrastructure, and access to cutting-edge tools and systems. Impactful work: You directly support the institute’s mission of research and innovation by keeping technology accessible and reliable.

      Cons

      Bureaucracy and process: As with many large institutions, certain changes or requests can move slowly due to layered approval systems. Limited advancement speed: Career progression can plateau unless you actively pursue certifications or internal transfers. Workload fluctuations: Peak academic periods (like semester starts) can be intense, requiring strong time management and stress tolerance.

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      Glassdoor has 4,823 MIT reviews submitted anonymously by MIT employees. Read employee reviews and ratings on Glassdoor to decide if MIT is right for you.