MAA reviews

3.6

72% would recommend to a friend

(761 total reviews)
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A. Bradley Hill

79% approve of CEO

75% positive business outlook

MAA has an employee rating of 3.6 out of 5 stars, based on 761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MAA employee rating is in line with the average (within 1 standard deviation) for employers within the Bienes raíces industry (3.8 stars).

Reviews by job title

761 reviews
1.0
Jun 23, 2017
Recommend
CEO approval
Business Outlook

Pros

It was a job. No shortage of money for needed parts or specialty tools.

Cons

The starting pay for the industry is abysmally low as such are the perks of the company. My father was dying and the company kept losing and misplacing my FMLA paperwork (4 times). Harrased everyday in the last month of my fathers life to come back to work and I was lying about a dying parent. Day he died I handed in my keys.

1.0
Oct 27, 2016
Recommend
CEO approval
Business Outlook

Pros

The benefits are decent and the company seems to be growing rapidly. If you rent an apartment, you get 20% off your rent, and supposedly bonuses come frequently.

Cons

The following apply to my location and may or may not represent other complexes within the MAA company. 1) Pay is pretty lousy, especially considering the amount of work expected out of employees. 2) Hostile working environment. The manager is verbally and emotionally abusive. The manager is extremely hot-headed-- employees tent to avoid the manager due to unexpected outbursts of anger. 3) Middle Management fails to address employee behavior issues or employee concerns. Issues get brushed off as if the issues are a normal part of the job. 4) Employees are not respected. 5) Management fails to provide the proper tools for the job. It's like pulling teeth to get simple items to properly and efficiently do the work they expect. 6) Management and Corporate has no concept of time management regarding how long certain tasks should take. They expect work to be performed at an unrealistic rate, and then reprimand employees when said work is shotty or not completed on time. 7) Misleading/Lie in interviews regarding training/certification reimbursement, promotions, pay raises, job descriptions or working schedules. 8) Communication across the board is absolutely terrible. This is especially difficult when multiple managers are giving contradicting expectations or instructions. 9) There is no training, no guidelines, no expectations given at the beginning of your career. Learning is accomplished by trial and error. (Refer to con #2 to understand why this is extremely stressful in this situation.) 10) Workers are sometimes asked to perform in ways that contradict the company's safety guidelines. (I.E. climbing into dumpsters).

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MAA Response
9y
MAA is committed to ensuring all Associates are treated with respect, feel valued and have the resources and support they need to be successful. Thank you for sharing your experience, it does not go unnoticed. We would like the opportunity to speak with you further, if you would contact us at (844) 328-2699.
1.0
Jul 24, 2016
Recommend
CEO approval
Business Outlook

Pros

The only pros is the health benefits.

Cons

This company is falling apart! Don't believe the positive reviews. I actually feel MAA has someone within their company writing those reviews. Anyway, the CEO stands around watching all his employees that has been with the company for many years leave, and allow the Colonial Property Leaders stay and run the company into the group. Trust me! Don't come here!!!

Viewing 13 - 15 of 761 Reviews

Glassdoor has 778 MAA reviews submitted anonymously by MAA employees. Read employee reviews and ratings on Glassdoor to decide if MAA is right for you.