MAA reviews

Horrible upper management. You’re nothing but a number to them and when you need something (transfer etc.) forget it, they already have a set plan for you

MAA offers absolutely no security to their employees. I worked weekends completely alone, and late hours (long after dark) with no one there by myself, in an unlocked leasing office lobby where anyone could in. It didn't help that my property was in an unsafe area, and crime was an everyday, common occurrence at the community. We even experienced a break-in of our model home, and after finding the intruder sleeping in one of the beds during a routine walk-through of the apartment, the company did nothing to ensure it would not happen again except make us check the windows and doors on a regular basis to ensure they were secure. We even had a mentally ill and disturbed resident storm into the leasing office, covered in blood and threatening to kill everyone there. Not only did local police do nothing to protect us, but the company's "solution" to the crisis was to assign online learning modules titled "dealing with angry customers". Gee, thanks. There were no home alarms, no cameras, no security, nothing. I felt unsafe everyday at my job, and it is the primary reason I left. Please, before considering a career with MAA, do diligent research on the community you will be assigned to, it's location and history with crime, and ask the company what they can do to offer protection and security to their employees.