Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

57% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (577) , Sales Associate (325) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"The pay is good and you get a good discount on items" ((in 168 reviews)); "Great Enironment and People!" ((in 124 reviews)); "Good training and employee discounts" ((in 112 reviews)); "A great team." ((in 103 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 95 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 199 reviews)); "Managers always watching how well you’re upholding the sales standards which can make the job feel pressured sometimes." ((in 105 reviews)); "Long hours and bad to work into the night" ((in 42 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 37 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 35 reviews))

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Lush

Lush reviews

3.6

57% would recommend to a friend

(2,219 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.6 out of 5 stars, based on 2,219 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jan 23, 2025

Nice management, caring team

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

All my colleagues were lovely to work with, and I always felt I could ask them any questions if I needed help.

Cons

Some shifts were very short.

4.0

Jan 22, 2025

Ethical Company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Part-time hours with some flexibility. Access to great products.

Cons

This is a sales role more than anything

5.0

Jan 21, 2025

Positive experience

Stock assistant

Recommend

CEO approval

Business Outlook

Pros

A straightforward and progressive environment. A feedback and delegation/trust culture that worked very well for me.

Cons

The position I held was seasonal, which I don't mind at all and would very happily do again next winter, but the system for re-engaging former seasonal staff feels unclear.

Viewing 295 - 297 of 2,219 Reviews

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