Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

57% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (577) , Sales Associate (325) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"The pay is good and you get a good discount on items" ((in 158 reviews)); "Great Enironment and People!" ((in 119 reviews)); "Good training and employee discounts" ((in 103 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 98 reviews)); "All good and great team" ((in 98 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 195 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 41 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 37 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 28 reviews))

Lush reviews

3.6

57% would recommend to a friend

(2,219 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.6 out of 5 stars, based on 2,219 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jan 31, 2025

Micro management but friendly team

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Free products. Fairly stress free

Cons

Management are awful. Micro management to the extreme. Hostility and lack of feedback

2.0

Jan 31, 2025

50/50

Stock assistant

Recommend

CEO approval

Business Outlook

Pros

Employee discount Free spa treatments when staff were in training Some of the people I worked with were genuinely some of the nicest people I’ve ever met. VM nights were always enjoyable Finishing early if you was on a delivery

Cons

Lack of opportunities for individuals to progress, I knew people that worked at Lush for 5+ years and were never given the opportunity to progress or expand their skill set. Some managers lacked people skills and generally empathy which meant sensitive matters weren’t dealt with in the best way. Unsociable hours. Toxic work culture. Your opinion isn’t respected nor valued. Lack of communication between head office/managers and staff members. Lack of consideration of people’s mental and physical well being

2.0

Jan 29, 2025

Bad

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some perks like discount and ok hours

Cons

Dodgy company when you look too closely, don’t accommodate for disability or distribute physical labour among staff. Have to stay in character all day or get in trouble

Viewing 289 - 291 of 2,219 Reviews

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Lush

Lush reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Micro management but friendly team

50/50

Bad

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