Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

57% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (577) , Sales Associate (325) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"The pay is good and you get a good discount on items" ((in 158 reviews)); "Great Enironment and People!" ((in 119 reviews)); "Good training and employee discounts" ((in 103 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 98 reviews)); "All good and great team" ((in 98 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 195 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 41 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 37 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 28 reviews))

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Lush

Lush reviews

3.6

57% would recommend to a friend

(2,219 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.6 out of 5 stars, based on 2,219 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Feb 14, 2025

Bad place

Administrative

Recommend

CEO approval

Business Outlook

Pros

There are no positives to working here.

Cons

This is a bad place.

5.0

Feb 10, 2025

Best Place to Work!

Best place to work

Recommend

CEO approval

Business Outlook

Pros

Genuinely loved everyone I worked with

Cons

None, could not fault it

4.0

Feb 7, 2025

Lovely work environment

Support team

Recommend

CEO approval

Business Outlook

Pros

Great workplace, lovely colleagues, amazing brand with great values. Working here with my colleagues is a world of difference compared to some of the other companies I worked for. At Lush is no toxic athmosphere, we can feedback each other with RESPECT, and the managers are accountable. And we all love fun.

Cons

Salaries are not the highest, and not really compatible compared to other companies- although there are opportunities for bonus (which is really nice)

Viewing 283 - 285 of 2,219 Reviews

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