Lush reviews

3.7

58% would recommend to a friend

(2,209 total reviews)
avatar

Mark Constantine

54% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,209 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
May 9, 2015

Nepotistic boss who fear mongered

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

50% discount met some good people...some training was fun

Cons

the absolute shambles of how it was run tiered systems of 'runners, floor and tills' the fact the manager received XMAS PARTY MONEY from LUSH of which NONE of the staff saw (incidentally she went on a nice little trip abroad 2 weeks after the money came in)

1.0
Jan 19, 2022

Avoid Lush Cardiff

Recommend
CEO approval
Business Outlook

Pros

Besides discount and a free spa treatment there really aren't any.

Cons

Supervisors and Management literally bully staff. One manager who's "tough" approach to management which is just accepted by all, would literally shout at you on the shop floor. The supervisors don't even make sales even though in every other Lush they're required to. I hope £1 extra in pay is really worth being so rude. Picking favourites is also a huge problem as if you don't make friends with management you're pretty much worthless in their eyes. To sum up the working hierarchy i would have to say - Cliquey, Emotionally abusing and Downright rude

Viewing 25 - 27 of 2,209 Reviews

Glassdoor has 2,752 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.