Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

55% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (327) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 171 reviews)); "Great Enironment and People!" ((in 126 reviews)); "All good and great team" ((in 107 reviews)); "Good training and employee discounts" ((in 104 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 99 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 194 reviews)); "A couple of the managers have created an atmosphere of making staff turn against each other in order to feel accomplished." ((in 103 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 40 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 39 reviews))

Lush reviews

3.7

55% would recommend to a friend

(2,224 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,224 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

1.0

Feb 17, 2024

Bullying and poor leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

50% of products people are nice

Cons

There are bullies who get away with everything No accountability There are favourites amongst managers Dont cross anyone Company values are just for show They dont offer pay rises people have not had one in 5 years plus

3.0

Feb 13, 2024

Ended up just staying for the discount

Sales associate

Recommend

CEO approval

Business Outlook

Pros

50%discount Update on skin Care Learn about different Herbs

Cons

Disrespectful staff Push products that are not for ppls skin type for sales Overworked Underpaid

1.0

Dec 12, 2023

Avoid avoid

Sales

Recommend

CEO approval

Business Outlook

Pros

Nothing to say at all but a pro for me would be that i will no longer buy your products

Cons

No onboarding No structure in place Staff too strict and lax in places.

Viewing 241 - 243 of 2,224 Reviews

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Lush

Lush reviews

Company ratings over time

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Reviews by job title

Bullying and poor leadership

Ended up just staying for the discount

Avoid avoid

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