Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

57% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (576) , Sales Associate (325) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (48) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"Pay and people were good" ((in 164 reviews)); "Great Enironment and People!" ((in 125 reviews)); "Good training and employee discounts" ((in 105 reviews)); "Worked there for 10 years as my team was great." ((in 105 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 100 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 191 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 42 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 39 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 30 reviews))

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Lush

Lush reviews

3.6

57% would recommend to a friend

(2,214 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.6 out of 5 stars, based on 2,214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Apr 22, 2025

Not recommended

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Potential but falling behind on many aspects.

Cons

They go against their own “values” Interview process is deeply flawed.

3.0

Apr 18, 2025

Lush sales assistant

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Pay Commission / bonus Nice people there

Cons

Awful management (depends where you work) Managers are too harsh with employees

3.0

Apr 17, 2025

N/A

Junior sales assistant

Recommend

CEO approval

Business Outlook

Pros

50% off products and samples to take home so you get to know the products you sell.

Cons

management wasn't the best but i worked a while ago, also very very sales driven.

Viewing 223 - 225 of 2,214 Reviews

Jobs at Lush

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