Lush reviews

3.6

57% would recommend to a friend

(2,214 total reviews)
avatar

Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.6 out of 5 stars, based on 2,214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
May 3, 2025

Traumatic

Recommend
CEO approval
Business Outlook

Pros

Employee discount Some bonuses Selling high quality products Easy to get excited for special releases etc

Cons

Inefficient management. I worked at Lush twice, under two different managers. Both were awful experiences that left me completely traumatized. Managers get away with truly heinous behaviour: altering time cards when we had to stay late and clean up after a party (shorting us $$), favouritism, allowing employees to bully other employees/excusing “aggression problems”, scheduling imbalances (I would go from working almost 35 hours one week to getting 10 hours the next week-completely unpredictable), hiring and promoting their best friends instead of long time employees, firing employees for questioning management or for seeking out other employment during scheduling crises (essentially what happened to me)… so much awfulness. It took me years to get over the trauma I experienced at this job.

4.0
Apr 29, 2025

Fun Environment

Recommend
CEO approval
Business Outlook

Pros

Fun Smells great Employee discount

Cons

Have to meet quota Demonstrations Ask guests if you can try products on them

4.0
Apr 28, 2025

Wish they paid more

Recommend
CEO approval
Business Outlook

Pros

- Good ethics - 50% discount + 2 free products a month - Free Spa treatment - Good co-workers

Cons

- Pay - can be slow moving - no real career progression

Viewing 220 - 222 of 2,214 Reviews

Glassdoor has 2,757 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.