Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

58% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (575) , Sales Associate (324) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (48) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"The pay is good and you get a good discount on items" ((in 163 reviews)); "Great Enironment and People!" ((in 123 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 102 reviews)); "Good training and employee discounts" ((in 99 reviews)); "All good and great team" ((in 97 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 198 reviews)); "A couple of the managers have created an atmosphere of making staff turn against each other in order to feel accomplished." ((in 104 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 43 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 39 reviews))

Lush reviews

Compare reviews

3.7

58% would recommend to a friend

(2,211 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,211 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Dec 8, 2016

Retail Supervisor

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Passionate and innovative company to work for. They're ethical and kind as a company, as well as to their staff and customers. Excellent training, and it's simply good fun.

Cons

You're always on your feet and interacting with people constantly, which is fun, but only to a certain extent. You need to be an EXTREME extrovert for this role and have lots of energy and passion to stay motivated to go as long as you do in this retail job, especially if working full-time.

3.0

Dec 8, 2016

Nice company, complete lack of structure or accountability

Supervisor

Recommend

CEO approval

Business Outlook

Pros

- Good benefits (50% discount, good bonus system, a lot of 'heavily discounted' stock up for grabs) - For the most part, lovely work colleagues and work environment. It's like going to work with your best friends - Flexibility of work schedule - Fun, upbeat, constantly changing energy at work. If you like dealing with people and making them feel welcome and comfortable, this is perfect

Cons

- Absolutely no company structure, which leads to a lot of things slipping through the cracks or not being dealt with. There is no HR department, and no area management, which makes it more difficult to have any problems with managers dealt with effectively, and allows bad managers to keep working for a long time with no direct oversight. - Lots of in-work politics. In every shop there tends to be some people in there who makes waves and make everyone's lives a lot harder. Due to the lack of continuity of in-shop problem management (each shop is essentially autonomous and deals with these problems differently) these problems only tend to get worse with time.

5.0

Dec 5, 2016

The best job

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Every single staff member is committed, hard working, passionate and friendly and the energy in the shop is absolutely incredible even on busy hectic days.

Cons

If only we had a little more floor space.

Viewing 2071 - 2073 of 2,211 Reviews

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Lush

Lush reviews

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Retail Supervisor

Nice company, complete lack of structure or accountability

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