Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

55% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (577) , Sales Associate (325) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 167 reviews)); "Great Enironment and People!" ((in 125 reviews)); "All good and great team" ((in 110 reviews)); "The training they provide is good." ((in 101 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 98 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 195 reviews)); "Long hours and bad to work into the night" ((in 45 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 39 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 37 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 30 reviews))

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Lush

Lush reviews

3.6

55% would recommend to a friend

(2,219 total reviews)

Mark Constantine

52% approve of CEO

35% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.6 out of 5 stars, based on 2,219 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Feb 15, 2018

Fun

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fun fun under the sun

Cons

You are forced to constantly approach customers even if they don't want your help.

4.0

Feb 14, 2018

Average overall experience

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

There is great training where you learn all about the products and this information is really interesting. Also, you are encouraged to use the products so Lush give great discount and lots of freebies! The products are actually really lovely too so makes it nice to talk about to customers about them.

Cons

Can sometimes feel quite fake and strict. Some members of management would tell us off on the shop floor in front of customers (for saying hello to people we knew) which could be embarrassing.

5.0

Feb 10, 2018

Great- if you’re a fun person

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great staff, decent salary, amazing discounts at 50%, lovely work environment

Cons

Smell can get to you easily

Viewing 2035 - 2037 of 2,219 Reviews

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Fun

Average overall experience

Great- if you’re a fun person

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