Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

58% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (576) , Sales Associate (324) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (48) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"The pay is good and you get a good discount on items" ((in 164 reviews)); "Great Enironment and People!" ((in 121 reviews)); "Good training and employee discounts" ((in 105 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 98 reviews)); "All good and great team" ((in 94 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 197 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 39 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 37 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 30 reviews))

Lush reviews

3.7

58% would recommend to a friend

(2,213 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jun 24, 2017

Great discount and ethics

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Product knowledge is key so great training is given and there's lots to learn. Staff discounts are brilliant and staff are encouraged to try new products with freebies and incentives. Very active company with great ethics and morals so feel like you're doing your part for the world.

Cons

The sales approach isn't to everyone's taste. Staff are encouraged to be very hands on and overly enthusiastic which is sometimes awkward if that's not your natural personality.

5.0

Jun 22, 2017

Brilliant Workplace

Trainee manager

Recommend

CEO approval

Business Outlook

Pros

Constant opportunities to progress in the store or at the head office. Great team and great recruitment, always striving for passionate and interesting employees. Great training at store level.

Cons

No real cons- maybe that you have to work in retail at Christmas, but even this is quite magical at Lush Slightly laid back/ disorganised feel to various things such as lack of support in the busiest time of year.

2.0

Jun 22, 2017

'Clicky' Staff

Christmas temp sales assistant

Recommend

CEO approval

Business Outlook

Pros

50% discount Other temps were friendly Lovely customers Free samples

Cons

Permanent staff were clicky and would not bother with other temp staff. They often deemed us 'not cool enough' or 'not vegan enough' to hang out with. They only became friendly with me once they realized we hung out in the same places. Got very little hours so low wages. For a company that claim to be Eco friendly, I didn't find their ethos in store in line with that. Even if a product was slightly damaged they wouldn't sell it, as they wanted the producer to get the full money rather than discounted money. Surely it would be better if they got some money rather than none? I also felt they corrupted the damage system, taking home 'damages' just because they wanted them instead of paying for them. I even witnessed supervisors taking samples on nights outs and returning them the next day. Felt I was a number rather than an individual. Hated coming into work.

Viewing 2002 - 2004 of 2,213 Reviews

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Lush

Lush reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great discount and ethics

Brilliant Workplace

'Clicky' Staff

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