Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

57% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (577) , Sales Associate (325) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 170 reviews)); "Great Enironment and People!" ((in 122 reviews)); "The training they provide is good." ((in 103 reviews)); "All good and great team" ((in 97 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 96 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 197 reviews)); "Long hours and bad to work into the night" ((in 45 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 40 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 35 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 33 reviews))

Lush reviews

3.6

57% would recommend to a friend

(2,218 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.6 out of 5 stars, based on 2,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Dec 5, 2017

A great place to work, engaging, exciting and fun

Brand lead

Recommend

CEO approval

Business Outlook

Pros

- great management - great products and innovation - exciting work opportunities - ethical - values lead organisation

Cons

- can work on some old processes and systems to further enhance the internal engagement

4.0

Dec 3, 2017

Great culture, employee discount but too cliquey

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

For training you get free allocated items to understand products better Employee discount

Cons

If you're part time you get no benefits Management - wrong people getting promoted Very strict procedures in terms of punctuality Hardly any career progression

5.0

Dec 2, 2017

Xmas Temp

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

50% discount, great values, staff are incredibly supportive and friendly, the pay is good for a retail job- it doesn't matter what age you are, everyone is treated as an equal and even if you're 16 you will earn £8.45 an hour. In my experience the most you will be asked to work is 4 days a week, spread over a 32 hour contract, with the option to take on one extra day of overtime a week when available.

Cons

This isn't really a con to the employees at Lush as most staff know what they are signing up for and what the role entails but I can understand why slightly more introverted personalities would be put off by it. Lush has a 5* customer service policy, which requires every single customer that walks through the door to be approached and demo'd on with great enthusiasm. If you aren't much of a people person then this job might not be for you!

Viewing 1945 - 1947 of 2,218 Reviews

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A great place to work, engaging, exciting and fun

Great culture, employee discount but too cliquey

Xmas Temp

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