Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

57% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (577) , Sales Associate (325) , Supervisor (142) , Retail Sales Assistant (61) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"The pay is good and you get a good discount on items" ((in 158 reviews)); "Great Enironment and People!" ((in 119 reviews)); "Good training and employee discounts" ((in 103 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 98 reviews)); "All good and great team" ((in 98 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 195 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 41 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 37 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 28 reviews))

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Lush

Lush reviews

3.6

57% would recommend to a friend

(2,219 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.6 out of 5 stars, based on 2,219 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jan 31, 2018

Christmas Part Time Sales Assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent pay, good hours, a lot of feedback on work given. Amazing training and good discount

Cons

Stressful and busy, very few breaks. Management were constantly stressed and took it out on staff - various people quit after having panic/anxiety attacks due to this. Feedback became constant criticism, sometimes every few minutes about petty and pointless things. Promised Christmas bonus when I joined but was given nothing.

5.0

Jan 31, 2018

interesting place to work!

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Get place to work lovely staff and people

Cons

Having to work weekends

4.0

Jan 27, 2018

Pros and Cons

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Potential for monthly bonus, great training (dependant on trainer), great staff discount, very ethical company,

Cons

Poor hourly rate for the job role, managers sickness, inconsistent expectations, lack of managers presence on the shop floor

Viewing 1921 - 1923 of 2,219 Reviews

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Christmas Part Time Sales Assistant

interesting place to work!

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