Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

58% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (576) , Sales Associate (324) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (48) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"Pay and people were good" ((in 166 reviews)); "Great Enironment and People!" ((in 127 reviews)); "Good training and employee discounts" ((in 108 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 96 reviews)); "Great teams in store." ((in 95 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 200 reviews)); "Managers always watching how well you’re upholding the sales standards which can make the job feel pressured sometimes." ((in 104 reviews)); "Long hours and bad to work into the night" ((in 44 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 41 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 38 reviews))

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Lush

Lush reviews

3.7

58% would recommend to a friend

(2,213 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jun 23, 2025

Great place to work if you're starting out or looking for a positive, energetic retail environment.

Shop assistant

Recommend

CEO approval

Business Outlook

Pros

Friendly and supportive team – great atmosphere to work in, especially for younger staff. Well-structured training – you quickly learn how to interact with customers and sell without being pushy. Products are high quality and ethically made – it's easy to stand behind what you're selling. Flexible shifts – ideal if you're a student or need part-time work. Communication with the manager was clear and straightforward, no unnecessary drama. Generous staff discounts – a big bonus if you're into the brand.

Cons

Limited opportunities for progression unless you're full-time or planning to stay long-term.

1.0

Jun 19, 2025

Total Scam

Supervisor

Recommend

CEO approval

Business Outlook

Pros

The team were amazing, really liked them and we made each day more bearable. 50% staff discount.

Cons

Management did not care about the team, they were disposable. Helping Hands were not great.

5.0

Jun 18, 2025

Lush

Salesperson

Recommend

CEO approval

Business Outlook

Pros

good salary for retail, the commission is good, good location

Cons

physical aspect of it, long hours

Viewing 190 - 192 of 2,213 Reviews

Jobs at Lush

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Summer Seasonal Ambassador - Lenox Square

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Great place to work if you're starting out or looking for a positive, energetic retail environment.

Total Scam

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