Lush reviews

3.6

55% would recommend to a friend

(2,222 total reviews)
avatar

Mark Constantine

52% approve of CEO

35% positive business outlook

Lush has an employee rating of 3.6 out of 5 stars, based on 2,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Mar 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Great staff discount, wonderful products and loads of ethics.. meeting people and learning about products , living wage employer

Cons

more supervisors and managers than anywhere ive ever worked. unorganised managers and supervisors from ordering to paperwork, scheduling, leave still done on paper fors.. sick pay ? and stores run like franchises .Each one different.

3.0
Mar 6, 2018
Recommend
CEO approval
Business Outlook

Pros

Free out of date products The smell Getting to dress up and wear lots of glitter The discount Getting paid to play with bubbles and bath bombs The pay

Cons

Very cliquey, I was on the same contracted hours as a couple of others and was given half the hours every week, where as they got a lot more, as I wasn't in the right friendship group. I'm not a flamboyant kind of person, I was constantly taken out the back and told off for not being overly bubbly. Being spoken to like a child by colleagues and management. The sales techniques are too full on, many customers would shout at you because they wanted to be left alone. A few customers spoke to me about how nice it was to talk to someone who wasn't shoving products down their throats.. and then a few minutes later I'd be taken out the back by a supervisor and told I didn't do a good enough job. Constantly nagged to sing and dance in the shop, I never sing in front of anyone! Let alone at work. On my second to last shift I was told to study some ingredients. I pointed out I was leaving, and was told if you don't study these ingredients then I will send you home unpaid and don't bother coming in tomorrow. Still having issues with payroll and I left a while ago!

4.0
Mar 4, 2018

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good training for customer service skills

Cons

Being forced to talk to customers can be awkward

Viewing 1912 - 1914 of 2,222 Reviews

Glassdoor has 2,766 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.