Lush reviews

3.6

55% would recommend to a friend

(2,222 total reviews)
avatar

Mark Constantine

52% approve of CEO

35% positive business outlook

Lush has an employee rating of 3.6 out of 5 stars, based on 2,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Mar 26, 2018

Product assistant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

free lunch hours. Paid overtime.

Cons

Bad management. Confused leadership. Discrimination is common.

3.0
Mar 21, 2018

Inconsistent experiences

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Staff discount Ethics Freshness Training Training boxes of product for when new products are released You get free reusable cups, etc as you can't bring single use into stores (this is good) Access to free mental health services

Cons

1. Limited positions available as store manager and in head office so it's very competitive to be promoted. HO positions especially rarely come up. 2. Inconsistent management. Really hit and miss depending on where you are in the company. Seems to make a difference if you're one of the popular ones. Really aware if you're not popular. 3. Cliquey in all areas of the business 4. Expect a lot out of store staff with all of the opening and closing procedures 5. Communication from HO inconsistent. Sometimes way too much to absorb, other times you don't know something has changed with a launch until it's happening and that can mess up rosters 6. Policies and procedures not clear 7. Technology is absolutley shocking. Needs major investment. POS problems, fax machines still exist at Lush, can't be trusted with internet apparently (at least when Iw was there)

1.0
Mar 20, 2018

Do not work at lush

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing good comes out of them

Cons

Do not work at lush. Its not a stable job if ur looking long term. This isnt the job. They dont keep their promise Cut ur hours and the managments are so bad. "Happy people making happy soap" they treat people with disability like garbage. Push them to work even if ur in pain Its a dead end job. They wont help you with anything but themselves. Dont waste your time. All they see is $$$

Viewing 1900 - 1902 of 2,222 Reviews

Glassdoor has 2,766 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.