Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

55% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (326) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 162 reviews)); "Great Enironment and People!" ((in 124 reviews)); "All good and great team" ((in 107 reviews)); "Good training and employee discounts" ((in 102 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 91 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 192 reviews)); "A couple of the managers have created an atmosphere of making staff turn against each other in order to feel accomplished." ((in 103 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 41 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 37 reviews))

Lush reviews

3.6

55% would recommend to a friend

(2,222 total reviews)

Mark Constantine

52% approve of CEO

35% positive business outlook

Ratings by demographic groups

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Lush has an employee rating of 3.6 out of 5 stars, based on 2,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

5.0

Apr 2, 2018

Passionate, driven, ethical people

Sales ambassador, operations specialist

Recommend

CEO approval

Business Outlook

Pros

Working with a cooperative, communicative team Helping people feel happier and more informed about their self-care routine Being trained in commission-like sales tactics without having the actual pressure of commission-based wages

Cons

(When I worked there in 2016) Very high expectations of sales personnel that did were not practical in light of the companies significant growth and increased traffic

3.0

Apr 1, 2018

Used to be fun, but now there is a lack of support

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ethical policies, staff discount, free Employee Assistance Program

Cons

Over the years the degree of transparency from HO seems to have diminished greatly over time. There is a lack of support from HO, and when support is requested... crickets. Even though there is a constant supply of new stores opening, HO doesn't hire internally very often to accommodate the growth and supply support to the stores. The business itself is incredibly clique-y, and you will know when you're not popular. Opportunities tend to be only offered to popular or Sydney based staff. The remuneration for Casual staff is excellent but incredibly sub-par for Management. Expect to see your casual staff make more money than you during busy periods.

4.0

Mar 27, 2018

Sales

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

they were very positive and uplifting

Cons

payroll a little slow sometimes

Viewing 1897 - 1899 of 2,222 Reviews

Jobs at Lush

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Lush

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Passionate, driven, ethical people

Used to be fun, but now there is a lack of support

Sales

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