Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

55% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (326) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"Pay and people were good" ((in 159 reviews)); "Great Enironment and People!" ((in 126 reviews)); "All good and great team" ((in 109 reviews)); "Good training and employee discounts" ((in 101 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 94 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 193 reviews)); "Long hours and bad to work into the night" ((in 41 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 39 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 36 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 30 reviews))

Lush reviews

3.6

55% would recommend to a friend

(2,222 total reviews)

Mark Constantine

52% approve of CEO

35% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.6 out of 5 stars, based on 2,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Mar 18, 2019

JUDGEMENTAL

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Good Pay SOME friendly staff Bonuses Experience

Cons

A lot of staff are really judgemental especially if you're not vegan Managers and supervisors try to be supportive but do gossip about you to other members of staff As a newbie, it's hard to fit in and you're treated differently as you don't first have friends You will be frowned upon and drawn out for not smiling 24/7 You must approach every customers like 10 times each during their visit, even if they seem irritated. Some very lovely experienced staff members have applied for Superior roles a numerous amount of times but are always rejected so it's VERY hard to work your way up the ladder to expand in your career opportunity.

1.0

Dec 27, 2018

Poor senior management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Discount, amazing people and you always smell great

Cons

The management do not care about your own physical or mental health and will bully you especially their Comms team who will disregard you and treat you awfully

2.0

Oct 22, 2018

A cult that believes their employees should feel privileged to be there

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Working from home - Flexible working hours - 50% discount on Lush products

Cons

- Ran by people that have no idea what they are doing and are only in positions of power because they've been there since the start - Barely anyone cares or notices if people even turn up to work - Pays well under market value and doesn't understand how highly prized some of their staff's skills are - No transparency of any decisions being made by management, and employees tend to find out sometimes weeks after changes have been made - Employees' good natures are exploited and taken advantage of - Processes do not exist and any form of structure is unheard of - There doesn't appear to be any such thing as career progression - Couldn't organise a drinking session in a brewery

Viewing 184 - 186 of 2,222 Reviews

Jobs at Lush

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Lush

Lush reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

JUDGEMENTAL

Poor senior management

A cult that believes their employees should feel privileged to be there

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