Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Lush?

56% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (327) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 166 reviews)); "Great Enironment and People!" ((in 125 reviews)); "Good training and employee discounts" ((in 107 reviews)); "All good and great team" ((in 102 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 96 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 200 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 44 reviews)); "Long hours and bad to work into the night" ((in 42 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 38 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 31 reviews))

Lush reviews

3.7

56% would recommend to a friend

(2,224 total reviews)

Mark Constantine

54% approve of CEO

35% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Aug 6, 2019

Christmas seasonal employee

Seasonal sales associate

Recommend

CEO approval

Business Outlook

Pros

- Accepting Staff - Good hours - Great discount

Cons

- Floor leaders would direct you to constantly return to a customer even if they repeatedly let us know they did not want help. I felt very uncomfortable with this as I would not like being badgered by an employee.

5.0

Aug 6, 2019

Incredible place, nothing beats it.

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Working for such a well known company, and having the respect from the head office is incredible. The opportunities offered, such as working show cases etc. is incredible, and you have so many chances at making a big difference. the pay is also awesome, and getting paid not to work your birthday is a nice perk!

Cons

In house management can favour their friends for promotions etc. and it seems like if head office like your manager, they won't listen to your complaints. I also found that 'helping hands' did nothing, and told your manager whatever you said. Not sure if this happens everywhere, but it did in our store. However, everyone under the managers were a tight knit family.

4.0

Aug 4, 2019

Amazing

Production assistant

Recommend

CEO approval

Business Outlook

Pros

Everyone is so happy and really kind and caring

Cons

Can be stressful when rushing or trying to get a lot done and can cause a bit of tension between some people but is easily resolved

Viewing 1708 - 1710 of 2,224 Reviews

Jobs at Lush

Casual Sales Ambassador - Crossgates Mall

Casual Sales Ambassador - Liberty Center

Casual Sales Ambassador - Del Monte Center

Summer Seasonal Ambassador - Los Cerritos Center

Casual Sales Ambassador - Memorial City Mall

Lush

Lush reviews

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Ratings by demographic groups

Reviews by job title

Christmas seasonal employee

Incredible place, nothing beats it.

Amazing

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