Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

58% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (576) , Sales Associate (324) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (48) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 165 reviews)); "Great Enironment and People!" ((in 121 reviews)); "All good and great team" ((in 105 reviews)); "The training they provide is good." ((in 97 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 95 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 194 reviews)); "Long hours and bad to work into the night" ((in 46 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 38 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 37 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 35 reviews))

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Lush

Lush reviews

3.7

58% would recommend to a friend

(2,213 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Aug 4, 2025

Meh

Retail sales assistant

Recommend

CEO approval

Business Outlook

Pros

Free monthly products, 50% off items, bonuses

Cons

No full time contract, high turnover, constantly expected to be high energy, waiting at customers hand and foot

2.0

Aug 3, 2025

At the time - not so good

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good pay and good discount

Cons

Micromanagement and odd vibe - not great

4.0

Aug 2, 2025

Good employers depending on management

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

The salary is competitive and not dependent on age. The 50% staff discount and free products are a huge perk. I had great colleagues and a supportive manager and I think this is what can make or break your experience with lush.

Cons

Customers can be difficult and the ways in which you are encouraged to interact with them can make it worse.

Viewing 163 - 165 of 2,213 Reviews

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Meh

At the time - not so good

Good employers depending on management

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